This French customer is from an industrial cleaning company that specializes in providing efficient cleaning solutions. As the customer’s business expands, they plan to introduce dry ice cleaning equipment to improve cleaning efficiency and reduce the need for chemical cleaning agents. As a result, they decided to visit the Shuliy dry ice machine plant to learn more about our equipment performance and services.
客户之旅的主要关注点
在工厂之旅中，客户特别关注以下领域：
- Equipment quality and performance: Customers want to learn about the 干冰清洗机的清洁能力，耐用性和效率。
- Technical support and after-sales service: Customers are concerned about after-sales service guarantees, especially maintenance and technical support services for the equipment.
- 易于操作：客户想知道设备易于操作，并且他们的员工将能够快速使用它。
- 设备的成本效益：客户希望知道设备的价格和成本效益，以确保投资将带来可观的回报。
服务和保证我们提供
在法国客户访问期间，我们详细向他们展示了如何制造干冰机，并将其介绍给以下服务保证：
- Quality equipment performance: Our dry ice blasting machines use advanced technology with highly efficient cleaning capabilities to quickly remove grease, dust and other dirt from the equipment while reducing wear and tear on the equipment.
- Full technical support: We provide customers with a full range of technical support services. From equipment selection to equipment installation and commissioning, to post maintenance, there are people responsible for ensuring that customers get timely help in the process of equipment use.
- Simple operation and training: Our equipment design focuses on user experience, easy to operate, so customers can quickly get started. At the same time, we provide detailed training to ensure that the customer’s operators can use the equipment independently.
- 全面的售后服务：我们提供一年的保修，在此期间，我们将立即修复设备的任何问题。此外，我们在全球范围内提供支持，以确保设备的长期稳定操作。
反馈意愿
At the end of the visit, customers expressed high satisfaction with the dry ice equipment and services we provided. They believe that the Shuliy dry ice blasting machine has excellent performance and high cost-effectiveness, which can effectively improve the cleaning efficiency of their company, and the operation is simple and easy to learn. The customer indicated that they will place an order with us shortly to start the cooperation.
结论
Through this site visit, the French customer has a deeper understanding of the Shuliy dry ice machine, and is especially confident in our equipment performance, ease of operation, and a full range of after-sales service. If you have 干冰清洗 needs, welcome to contact us, and we will provide you with professional solutions.