The customer from Malaysia is a professional small dry ice supplier, supplying dry ice to local supermarkets, fresh markets and small cold chain transportation enterprises for a long time. They have high demands on the production efficiency and ease of operation of the equipment, and hope to find a dry ice pelleting machine that can produce stably and is convenient for transportation and dispensing.
Customer needs
During the long-term supply of dry ice, the customer found that the market demand for daily dry ice was growing steadily. The customer made it clear:
The output of the dry ice pelletizer needs to be between 40-50kg/h to meet local distribution needs.
The equipment is compact and occupies a small area, making it easy to transport and flexible to put into production.
Good quality dry ice pellets are produced, suitable for fresh and cold chain use.
Equipment understanding and selection
Through detailed communication and understanding of the equipment parameters, the customer showed great interest in our company’s SL-50 small dry ice machine. Equipment advantages include:
- Stable output can produce 40-50 kilograms of dry ice pellets per hour.
- Simple operation, one person can complete the operation and production.
- High density and purity of dry ice pellets to meet fresh and cold chain preservation needs.
- The small footprint of the equipment, convenient for local flexible placement and on-site production.
After the video test and confirmation of technical parameters, the customer finally decided to purchase SL-50 dry ice pelleting machine.
Customer feedback
After the arrival of the equipment, the customer conducted a test run and gave feedback:
- The dry ice pellet molding effect is good, and high purity, and the customer is very satisfied.
- This small dry ice machine is reasonable in design, convenient in operation, energy-saving and efficient.
- The investment cost is reasonable and cost-effective, which meets the demand for small-scale supply in the local market.
After the equipment is put into use, it greatly improves the customer’s dry ice supply capacity and market competitiveness.
