This customer from Russia is a local cold chain transportation company that has been providing transportation services for fresh products and pharmaceutical logistics for a long time. With the development of the business, the customer wants to have its own dry ice production capacity to guarantee the temperature requirements during cold chain transportation and reduce the cost of outsourcing dry ice.
Therefore, they decided to purchase a dry ice pelletizer equipment with stable performance, moderate production capacity and support for customization.
Selection of Shuliy customized double-head dry ice pelletizer equipment
After learning about several dry ice equipment suppliers, the customer chose our Shuliy brand dual-head dry ice pelletizer machine. The machine has the following features:
Flexible and adjustable pellet size: It supports the production of 3mm and 18mm dry ice pellets to meet the needs of customers in different scenarios. For example, 3mm is suitable for dry ice cleaning, and 18mm is more suitable for heat preservation and transportation.
Ice outlet height customization: According to customer requirements, the distance from the ice outlet to the ground is customized to 125mm. It’s convenient for dry ice pellets to be loaded directly into the insulation box or container and improve the operation efficiency.

Voltage configuration adapted to local standards: The equipment supports 380V, 50Hz, three-phase electricity, fully meet the Russian industrial electricity standards.
Matching insulated box and accessories support
To enhance the customer experience, we also provide a 110L large-capacity dry ice insulated box, which ensures that the dry ice is not easily evaporated during the storage process, and the transportation is more efficient. The accessories include:
- Indicator light
- Pressure gauge
- Power switch and buttons
- Operating scoop
These user-friendly accessories make daily operation more intuitive and convenient.
After-sales and support services
Before the dry ice pelletizer equipment was shipped, we conducted a comprehensive factory test on this customized model and provided customers with video operation instructions and manuals to ensure its smooth operation.
In addition, Shuliy provides a comprehensive after-sales service system, including remote technical support, quick parts replacement and operation consultation, which is well recognized by customers.
Are you looking for equipment for dry ice making? If yes, welcome to contact us for more details!